Sarrah Hurst Groves says, "Feel free to use my praise in part or full, in any publication."
“Mostly what I love about Paragon is both the kiln function and durability itself and also the customer retention and support. I for one would never own any other kiln. I would like to mention the extreme great care your company takes with their clients.
“No matter the age of the kiln, your tech department offers superior support. On several occasions they have spent time with me on the phone to help me. Once when I was trying to figure out what parts to order, I was amazed at the personalized time they spent with me to assure I ordered the correct parts, and I was amazed that the prices were so reasonable. Paragon does not price the artist out of their art medium! When the parts arrived, they spent 30 minutes on the phone with my husband explaining how to install the parts. And when I moved my kiln across the country and needed to have an electrician install a new electrical receptacle, your tech department spent 30 minutes on the phone with my electrician!!
“Paragon kilns work for years and years! The community studio I worked at in Tulsa, Oklahoma had four Paragon kilns and two other brands. The kilns were used heavily, and while the other brands needed constant maintenance, the Paragon kilns required very little maintenance. I mean it when I say I only have the highest praise for Paragon kilns! Feel free to use my praise in part or full, in any publication."