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FAQ/Answer

How do I inspect a kiln delivered by a trucking line?

Immediately inspect the kiln and crate for damage. Do not sign the bill of lading clear unless you have uncrated the kiln and inspected it.

The driver is normally in a hurry and puts the paper in front of the customer to sign. Signing it clear with no damage noted makes any freight claim difficult to process. If the driver will not wait for you to open and inspect the kiln, sign the bill of lading with the notation “SUBJECT TO INSPECTION. DRIVER REFUSES TO WAIT.” This statement offers you more protection if hidden damage is discovered later. Then inspect the kiln completely as soon as possible so you can quickly notify the trucking company of any damage.



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