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Are trucking lines responsible for unloading the kiln at a residence?

Shipments to residences usually require a lift gate, as most houses do not have high docks. You must request the lift gate when you order the kiln so that this can be noted on the bill of lading. If it is not noted and you need the lift gate, there will be a redelivery charge.

Will you need help unloading the kiln? Package handling companies off-load and uncrate for a fee. Otherwise make sure you have enough people to help unload the kiln. Or ask for an inside delivery when placing your order.

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