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FAQ/Answer

I’m nervous about ordering my first kiln. Do you have any pointers that will help me avoid mistakes?

Ordering a kiln can be complicated. But it doesn’t have to be. Save checklist for future reference to avoid problems.

1. Is your dealer knowledgeable about firing? This can be as important as the price of the kiln.

2. Can the dealer perform warranty repair? If not, you may have to do any warranty work yourself or send the kiln to the factory. Especially if you buy the kiln over the Internet, find out how the dealer handles warranty.

3. If comparison shopping, have you asked about the cost of crating? Are you paying extra for the stand or the Limit Timer?

4. Do you have a covered, well-ventilated location for the kiln, protected from the weather? Is the area free of flammable materials? If you are going to use the garage, plan on parking the car in the driveway during firing.

5. Is the kiln room large enough? You will need 12" of additional clearance on all sides of the kiln during operation. We do not recommend small, enclosed rooms such as closets.

6. Will the kiln fit through the doorway? Measure to be sure. I know of cases where doorways had to be torn down to move the kiln into the firing room.

7. Are you sure about voltage and electrical phase? 240 and 208 volt outlets cause confusion because they look the same. Check with your power company if in doubt. Ordering a kiln of the wrong voltage can be very expensive!

8. Will you need special wiring? Figure this into your budget before ordering the kiln.

9. Larger kilns: will you need help unloading the kiln upon delivery? Package handling companies off-load and uncrate for a small fee. Otherwise make sure you have enough people to help unload the kiln. Unless you have a forklift, ask if a truck with lift gate is available.

Arnold Howard



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