Top 10 Reasons To Buy A Paragon Kiln
1 We have exactly what you need
With over 4,000 kilns in 20 product lines, Paragon has the largest kiln
selection in the industry to support your firing requirements. We offer
everything from small table top kilns that operate on a standard 120 volt
household outlet to large production kilns. Our kilns are competitively
priced and offer you the best value in cost per cubic foot of interior
Paragon’s highest priority is to design kilns that are safe for you to
enjoy. 100% of our models are designed to comply with the National Electric
Code and the industry standards for electric kilns. Periodic review by
Nationally Recognized Testing Laboratories under the OSHA jurisdiction
assure our compliance.
3 Easy to use
Every one of our kilns is ergonomically designed with you in mind so you
get a continually reliable kiln that is easy to use. We offer many ceramic,
pottery, and glass front loading kilns that make loading easy. All of our
large top-loading kilns come standard with our patented LiteLid system.
You can lift the lid with two fingers. All of our digital kilns use controllers
from Orton Ceramics because of the easy to read display and ease of programming.
4 Local distributor network for sales and support
We have over 200 knowledgeable distributors throughout the United States
and in 17 countries. They can assist you in selecting a kiln, answer your
questions on firing, and provide on-going support. Many distributors stock
common replacement parts and kiln accessories. Please visit www.paragonweb.com
to find a distributor near you.
We manufacture kilns that produce consistent, repeatable firings to eliminate
wasted materials and time. Every element is designed with the heaviest
gauge wire available for long element life. Further, the elements in every
model are tuned to produce even heat distribution. We have found the digital
controllers from Orton to be the most reliable in the industry. We warrant
the Orton Sentry 2.0 controller for 2 ½ years. Every kiln must pass a 15-step
quality control inspection before it is shipped to you.
6 Easy maintenance
You can change elements in minutes with our crimpless element connectors;
recessed grooves hold the elements of most models without pins. The digital
controller can be removed in minutes for upgrade or repair. We include
a wiring diagram and instruction manual with each model. At our website,
you can sign up for free e-mail pointers on kiln firing and maintenance.
7 Customized options and upgrades
Many models can be customized to your needs with S-Type thermocouples, zone control, APM elements, or stands with casters. If you
do not find a kiln that meets your needs in our extensive selection, we
can build a custom kiln that suits your exact needs. Please understand that custom kilns require extra time to manufacture.
8 Toll-free setup and on-going support
A live person answers the phone during business hours—not a recording.
Our five well-trained customer service representatives will answer your
questions on setting up a kiln room, electrical requirements and any other
questions you may have about setting up your kiln at 800-876-4328. After
the sale our customer service representatives are also available to answer
your firing and maintenance questions. Three times a year we hold intensive
1 1/2-day In-Plant Kiln Maintenance Seminars at our Mesquite, Texas manufacuring
plant. We invite our customers to attend a seminar and learn kiln maintenance
and operation from our director of engineering and the Paragon staff. Replacement
parts are readily available and usually ship the next business day.
9 Safe shipping
We are the only major kiln manufacturer that packages the kilns for truck
shipment in individual European community compliant wood crates. Every
kiln shipped by UPS is packaged with UPS-approved boxes padded with spray
10 Made in America
Our kilns are proudly made in America by skilled craftsmen. 72% of our employees have been with Paragon at least five years; 51% have been here at least 10 years; 20% have been here at least 20 years. Several employees have even been here 30 years.