Becoming A Reseller
1 Best value
We offer a wide selection of better designed kilns at competitive pricing.
Paragon’s better designs allow you to spend more time selling products
and value-added services. Our wide product selection will expand your customer
base and help you sell into new markets. Because of our economies of scale,
in-house manufacturing, and centrally located facility, you can sell more
Paragon kilns at competitive prices.
2 Replacement parts
We offer long term availability on replacement parts. Since we have our
own manufacturing facility and extensive engineering documentation, many
replacement parts are readily available and usually ship the next business
3 Broad market coverage with deep product selection
Paragon Industries offers the largest selection of kilns in the industry
for pottery, ceramics, art glass, silver clay and heat treating. We currently
offer 4,000 models in 20 different product lines. As a distributor, you
are able to purchase any of our standard products and sell custom kilns
to users with unique applications.
4 Better designed kilns
We constantly assess the kiln marketplace for new ideas through discussions
with distributors and customers. We gather this data and then work with
our engineering group to design superior kilns. This constant marketplace
assessment has led us to develop the largest selection of kilns in the
industry. Our focus on the ergonomic and productivity needs of our customers
has led to kilns that are easy to use, reliable, and fire with consistent
results to eliminate wasted materials and time. Our commitment to innovative
kiln designs is reflected in our three design patents.
5 Corporate marketing support
Paragon Industries advertises in over 20 national trade magazines that
cover pottery, art glass, ceramics, and other related art forms. This totals
over 200 magazine ads per year that range up to a full page. We promote
our products at eight to ten national trade shows each year. We have an
extensive website that averages 50,000 hits per month. In 2004 the number
of links to our site grew 50%. Distributors receive a listing on our Distributor
page, where customers can search for local distributors.
6 Distributor marketing support
We assist distributors with their own marketing materials by providing
pictures and text for their website and catalogs. In some instances we
will work with distributors in co-op advertising. Of course, we provide
product brochures, price lists and catalogs at no charge.
7 Strong buyer satisfaction
We aggressively pursue strong buyer satisfaction through our quality control
processes, product packaging, and responsive technical support. Every kiln
goes through our vigorous 15-point quality control inspection prior to
shipment. We are the only major kiln manufacturer that packages the kilns
for truck shipment in individual wood crates. Every kiln shipped by UPS
is packaged with UPS-approved boxes padded with spray packaging foam.
8 Freight policy
We offer a freight program that is based upon dollar volume of purchase.
9 Comprehensive product support
We have five customer service representatives with years of firing experience
and two full-time engineers available to assist you through our toll-free
number. Our extensive website has wiring diagrams, instruction manuals,
and FAQs to assist you.
We offer two basic and one advanced In-plant Kiln Maintenance Seminars
annually that are taught by the director of engineering and the Paragon
staff. At the seminars the customer can see how the kilns are manufactured,
receive training on maintaining our products for years of reliable service,
and learn tips on how to obtain consistent firings. With this training
you can sell kiln maintenance services.